What is a hotel?
For most people, it’s a quick rest stop during travel. A getaway from home where you can just relax and escape. And for some, it’s just a simple building – an arrangement of glass, brick, concrete, and wood.
Anybody can visualize a hotel. We all know what to expect – from the hallways, rooms, lobby, and meeting rooms. But for us, it’s more than that – it’s the intangibles that Jaffer Hospitality focuses on first. It’s about the experience to you, our guests.
So what is a hotel to us?
It’s not just a rest stop – it’s a destination that’s a significant part of the journey.
It’s not just a getaway – it’s about building an experience for travellers to create memories.
And it’s more than just a building – it’s about creating a familiar home-away-from-home atmosphere.
Why? Because a building itself is unable to treat you with courtesy, make conversation, or provide recommendations. That is where we step in. Our expertise and passion for providing high-quality service to our guests factors into every part of our work as professional hoteliers.
Who are we?
Our history with hotels includes operating both branded and boutique hotels for two decades. At the heart of it all, we are a family of individuals who genuinely care about the relationships we build along the way. From our array of guests to our esteemed partners, and everyone in between – we invite them into our family to make the hospitality experience akin to visiting our favourite relatives.
We provide more than just a good night’s sleep…
Jaffer Hospitality’s combined years of experience, successes, and collective knowledge have developed our unique array of services that extend beyond traditional customer service.
Our evolution in the hospitality industry is continuous, but our service remains grounded in a foundation of tradition. This tradition evolves with nurturing our relationship with our guests, shareholders, and community. Beyond hoteliers, we are innovators looking to make shared ambitions come to fruition.
For our partners, it is a mutual investment in each other. An investment with shared rewards and benefits each step of the way. With every booking, social media acknowledgement, or special request, we ensure the bottom line is set as our standard.
From all of us to you, we welcome you into our tradition.